What is better REVE Chat or NinjaOne (Formerly NinjaRMM)? Buying the best Customer Support Software product is all about assessing different solutions and identifying the top software for your specific needs. Our exclusive process will give you a brief look at the general rating of REVE Chat and NinjaOne (Formerly NinjaRMM). For all round quality and performance, REVE Chat scored 8.0, while NinjaOne (Formerly NinjaRMM) scored 8.6. On the other hand, for user satisfaction, REVE Chat earned 98%, while NinjaOne (Formerly NinjaRMM) earned 93%.
Below you can also look at their characteristics, terms, plans, etc. to see which software will be more appropriate for your company. An important aspect to check is if the application allows you to enable and disable permissions on different types of users to limit the exposure of any critical corporate data.
We know that not all people have the time to test dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Zendesk, Vision Helpdesk, Pipedrive.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Please note that while both REVE Chat and NinjaOne (Formerly NinjaRMM) may provide an outstanding set of features each app may be aimed at a different business size. If you are studying different apps you should give some attention to a business size they are aimed at. Certain features may scale up effectively for large enterprises but if you own a small or medium company it’s frequently more sensible to stay away from paying for customized functionalities that you might never use.
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