Compare Re:Desk vs. ClickDesk

When you compare Re:Desk and ClickDesk, it is possible to see which Help Desk Software product is the more suitable option. This means that your enterprise can select the most productive and effective application. You can examine the details, for example available tools, costs, plans offered by each vendor, offer stipulations, and many more We also let you check their total scores to know which one looks to be more suitable. Re:Desk has 8.0 points for overall quality and N/A% rating for user satisfaction; while ClickDesk has 8.6 points for overall quality and 100% for user satisfaction. Similarly, you can also assess which software company is more dependable by sending an email request to the two companies and check which one replies sooner. We know that not all businesses have the time to examine a large number of different solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Service Desk Software category are: Freshservice, Samanage, Zendesk.
Product

Re:Desk

VS

ClickDesk

VS

Re:Desk screenshot ClickDesk screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

100% ?

Price

Price

$29.99

$13.99

Price Scheme

Price Scheme

Monthly payment Monthly payment | Annual Subscription
Full Review

Full Review

Product Info

Product Info

Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Easy Links
Pricing Info

Pricing Info

Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:

  • Full functionality
  • Multi-site (multi-store) connection
  • E-commerce ready
  • Multivendor ready help desk
  • Easy to use, 10 min to setup
  • Everything you need to start supporting customers

Pricing is available per agent per month.

Monthly:

  • Lite – $19.99
  • Pro – $29.99
  • Enterprise – $79.99

1 year (15% off):

  • Lite – $16.99
  • Pro – $21.99
  • Enterprise – $67.99

2 years (33% off):

  • Lite – $13.99
  • Pro – $16.99
  • Enterprise – $53.99

Team plans

Monthly:

  • Professional – $64.99
  • Growing Business – $124.99
  • Enterprise – $349.99

1 Year (15% off):

  • Professional – $55.99
  • Growing Business – $106.99
  • Enterprise – $297.99

2 Years (33% off):

  • Professional – $43.99
  • Growing Business – $83.99
  • Enterprise – $233.99
Integrations

Integrations

Re:Desk integrates with the following business systems and applications:

  • CS-Cart Software
  • CS-Cart Multi-Vendor Software
  • Ecwid (Coming Soon)
  • Shopify (Coming Soon)
  • WordPress
  • Joomla
  • Shopify
  • PrestaShop
  • CS Cart
  • Bigcommerce
  • OpenCart
  • osCommerce
  • Magento
  • Google Apps
  • Wix
  • UnbounceNew
  • Tumblr
  • Weebly
  • MODX
  • Webs
  • Capsule CRM
  • Zendesk
  • Zoho CRM
  • Facebook
  • Twitter
  • Agile CRM
  • Salesforce
  • Sugar
  • Freshbooks
  • InfusionSoft
Phone No.

Phone No.

1.855.452.3375
Languages Supported

Languages Supported

English, Russia English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East
Prominent Clients

Prominent Clients

Agile CRM, Quorum, NetStock
List of Features

List of Features

Re:Desk FEATURES

  • Support Agents Unlimited
  • Custom domain
  • E-mail channel
  • Submit a ticket form
  • Staff roles (permissions)
  • Departments/Categories
  • Integration to e-commerce
  • API for developers
  • External email accounts
  • Email templates
  • Notifications to email address
  • Spam filters
  • Multi-lingual
  • SSL support
  • Mobile-friendly (responsive design)
  • Free access to product updates
  • Contact through order page for customers
  • Order details section with customer recent orders
  • Automatic ticket assigning

ClickDesk FEATURES

  • Live chat features
  • Guaranteed 99.95% uptime
  • Helpdesk software
  • Intuitive web chat panel
  • Easily manage simultaneous conversations and tickets
  • Easy setup
  • Beautiful and customizable
  • Take chats on IM
  • For people on the go
  • ClickDesk video chat
  • Integrated helpdesk ticket management
  • Multiple departments
  • Unique subdomain
  • Ticket automation
  • Integrate Facebook and Twitter automatically
  • Chat reports and performance graphs
  • Live-chat reports
  • Chat history and transcripts
  • Graphs and filters
  • Agent performance
  • Real time visitor engagement
  • Drive customer happiness
  • Increase conversions
  • Social toolbar
Types of Customers

Types of Customers

Small Business | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Company's Address

Company's Address

MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
Customer Support

Customer Support

Ticket
Phone Live Support
Ticket Training
Contact Email

Contact Email

support@clickdesk.com
Pricing Details

Pricing Details

Learn more about Re:Desk pricing Learn more about ClickDesk pricing
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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If you continue having doubts about which service will perform best in your case it might be a sound idea to analyze each service’s social metrics. These metrics are frequently a sign of how popular every solution is and how extensive is its online presence. For example Re:Desk Twitter account has currently 18 followers. At the same time ClickDesk Twitter is followed by 1893 people.