ClickDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live chat features
- Guaranteed 99.95% uptime
- Helpdesk software
- Intuitive web chat panel
- Easily manage simultaneous conversations and tickets
- Easy setup
- Beautiful and customizable
- Take chats on IM
- For people on the go
- ClickDesk video chat
- Integrated helpdesk ticket management
- Multiple departments
- Unique subdomain
- Ticket automation
- Integrate Facebook and Twitter automatically
- Chat reports and performance graphs
- Live-chat reports
- Chat history and transcripts
- Graphs and filters
- Agent performance
- Real time visitor engagement
- Drive customer happiness
- Increase conversions
- Social toolbar
Pricing Info
Pricing Info
Pricing is available per agent per month.
Monthly:
- Lite – $19.99
- Pro – $29.99
- Enterprise – $79.99
1 year (15% off):
- Lite – $16.99
- Pro – $21.99
- Enterprise – $67.99
2 years (33% off):
- Lite – $13.99
- Pro – $16.99
- Enterprise – $53.99
Team plans
Monthly:
- Professional – $64.99
- Growing Business – $124.99
- Enterprise – $349.99
1 Year (15% off):
- Professional – $55.99
- Growing Business – $106.99
- Enterprise – $297.99
2 Years (33% off):
- Professional – $43.99
- Growing Business – $83.99
- Enterprise – $233.99
Integrations
Integrations
- WordPress
- Joomla
- Shopify
- PrestaShop
- CS Cart
- Bigcommerce
- OpenCart
- osCommerce
- Magento
- Google Apps
- Wix
- UnbounceNew
- Tumblr
- Weebly
- MODX
- Webs
- Capsule CRM
- Zendesk
- Zoho CRM
- Agile CRM
- Salesforce
- Sugar
- Freshbooks
- InfusionSoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Agile CRM, Quorum, NetStock
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Company Email
support@clickdesk.com
Contact No.
Company's Address
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
ClickDesk Comparisons
Popular ClickDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Voice & Calling
- Outbound Calling, Integrated Softphone, iOS & Android Mobile App
- Music on Hold, Ring Groups, Follow-Me/Find-Me
- Call Recording, Voicemail, DID Number
- Auto Attendants, 10 Call Queues Included, Blended Inbound/Outbound Calls
Messaging & Collaboration
- SMS/MMS Messaging, Team Rooms, Group/Email Digital Fax
- Webinars (up to 1K users), Unlimited Conferencing
- Connect Video Conferencing, Screenshare, Audio/Video Streams
AI & Automation
- Luna AI Receptionist, Admin AI Portal
- Self-Serve Virtual Agent, Supervisor-enabled Features
- Quality Management, Workforce Automation
CRM & App Integrations
- Outlook, Microsoft Teams, and CRM Integration
Monitoring & Analytics
- Report Manager, Unified Live Monitor, Supervisory Modes
- Lifetime Analytics, Detailed Reporting
Management & Customization
- ACE Operator Console, AppDesigner, SmartBox
Pricing Info
Business Plus – $24.95/user/month
- Outbound Calling
- Integrated Softphone
- IOS & Android App
- 2GB SmartBox
Professional – $29.95/user/month
- Webinars up to 1K Users
- Unlimited SmartBox
- Supervisory Modes
- Detailed Reporting
- Luna AI receptionist
Call Center – $44.95/user/month
- Unified Live Monitor
- Supervisory Modes
- Lifetime Analytics
- Detailed Reporting
- AppDesigner
- 10 Call Queues Included
Contact Center – By quote
- Blended Inbound/ Outbound Calls
- Multi-Channel (Calls, Chat, Email, Social)
- Self-Serve Virtual Agent
- Supervisor-enabled Features
Integrations
Streams integrates with the following business systems and applications:
- Microsoft Outlook
- Skype for Business
- Salesforce
- Google Chrome
- ServiceNow
- Box
- Inside Sales
- Oracle
- Zoho
- Freshdesk
- Zendesk
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IronWare, Evolve Bank and Trust, GJ Tunes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PanTerra's CloudUC is the most comprehensive business-class cloud unified communications solution available today.
Company Email
info@panterranetworks.com
Contact No.
Company's Address
PanTerra Networks
4655 Old Ironsides Drive, Suite 300, Santa Clara, CA 95054
USA
Streams Comparisons
Popular Streams Alternatives
Every time you choose a software that you are sure will work best for your company you shouldn’t just pay attention to what experts have to say about it. In many cases individual experience with the service will vary, depending on specific goals and needs. This is why in our reviews we also offer our User Satisfaction Rating for each app to give you an immediate overview of how real users of ClickDesk and Streams evaluate their contact with the app. Our algorithm is built around detailed analysis of product appearances on other sites, social media as well as blogs, so you are going to obtain a complete and reliable overview of what other people think about each app. In this example ClickDesk has a total satisfaction rating at 93% while for Streams 98% of users claim they had an enjoyable experience with it.
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