ClickDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Live chat features
- Guaranteed 99.95% uptime
- Helpdesk software
- Intuitive web chat panel
- Easily manage simultaneous conversations and tickets
- Easy setup
- Beautiful and customizable
- Take chats on IM
- For people on the go
- ClickDesk video chat
- Integrated helpdesk ticket management
- Multiple departments
- Unique subdomain
- Ticket automation
- Integrate Facebook and Twitter automatically
- Chat reports and performance graphs
- Live-chat reports
- Chat history and transcripts
- Graphs and filters
- Agent performance
- Real time visitor engagement
- Drive customer happiness
- Increase conversions
- Social toolbar
Pricing Info
Pricing Info
Pricing is available per agent per month.
Monthly:
- Lite – $19.99
- Pro – $29.99
- Enterprise – $79.99
1 year (15% off):
- Lite – $16.99
- Pro – $21.99
- Enterprise – $67.99
2 years (33% off):
- Lite – $13.99
- Pro – $16.99
- Enterprise – $53.99
Team plans
Monthly:
- Professional – $64.99
- Growing Business – $124.99
- Enterprise – $349.99
1 Year (15% off):
- Professional – $55.99
- Growing Business – $106.99
- Enterprise – $297.99
2 Years (33% off):
- Professional – $43.99
- Growing Business – $83.99
- Enterprise – $233.99
Integrations
Integrations
- WordPress
- Joomla
- Shopify
- PrestaShop
- CS Cart
- Bigcommerce
- OpenCart
- osCommerce
- Magento
- Google Apps
- Wix
- UnbounceNew
- Tumblr
- Weebly
- MODX
- Webs
- Capsule CRM
- Zendesk
- Zoho CRM
- Agile CRM
- Salesforce
- Sugar
- Freshbooks
- InfusionSoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Agile CRM, Quorum, NetStock
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Company Email
support@clickdesk.com
Contact No.
Company's Address
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
ClickDesk Comparisons
Popular ClickDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
-
Email ticketing.
-
Knowledge base
-
Workflow automation
-
Custom domain
-
Custom SSL
-
Custom ticket email templates
-
Custom Ticket Status
-
Custom ticket fields
-
Custom views
-
Canned responses
-
Custom domain
-
Web Widgets and web forms
Momentum – $25 for per agent
-
ALL Scale features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Live Chat
-
WhatsApp
-
CSAT Survey
-
Agent Signature
-
Ticket Auto Assignment
-
Custom roles
-
Multilingual help desk
-
Multilingual Knowledge base
-
Multiple SLA & business hours
-
SLA reminder & escalation
-
Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
-
ALL Growth features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Multibrand help desk.
-
Multibrand knowledge base
-
Ticket approvals
-
Activity/task management
-
Artificial intelligence add-on (beta)
-
Add contacts to multiple contact groups.
-
Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
BoldDesk can seamlessly integrate with various software, such as:
-
JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
-
Mailchimp Integration
-
Microsoft Entra ID
-
AI Copilot for agents
-
Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
You shouldn’t expect only a wide set of features and scalable pricing packages from a popular Help Desk Software. Almost as essential as core features is a quality customer support. You want to guarantee that in a situation where you have any questions about ClickDesk or BoldDesk, or you struggle with some problems, or maybe you’ll want to request a certain update or feature useful to your team you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to benefit from individual training or at the very least a knowledge base you can use.
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