What is better Pointel Dynamic Contact Center Manager or Five9? Today’s businesses seek the most effective Customer Support Software product to continue to be competitive. On this page we help you with choosing the best tool, by allowing you to compare Pointel Dynamic Contact Center Manager and Five9 down to the very details of their individual modules.
You may also check our general scoring values, which rate the software general quality and performance. Pointel Dynamic Contact Center Manager got a 8.0 score, while Five9 has a score of 8.6. Likewise, you can compare their general user satisfaction rating: N/A% (Pointel Dynamic Contact Center Manager) against 91% (Five9). Keep in mind to select the solution that best matches your most urgent needs, not the solution with a lot of features.
Users who don't have much time or want a Call Center Software advice from our experts may want to take a look at these top choices for this year: Zendesk, JustCall, Freshdesk Contact Center.
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
The services analyzed on this page are merely a sliver of our complete Customer Support Software category and you should keep in mind that there might be better solutions out there. If you would like to guarantee you make the wisest choice for your team we strongly encourage you to analyze more apps first. It may also be a good idea to consult our top 10 Customer Support Software list to find out which solutions are currently the highest-ranking ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
