What is better Pointel Dynamic Contact Center Manager or Salesforce CRM? Today’s enterprises need the best Sales Tools product to stay competitive. On this page we help you with choosing the right product, by allowing you to examine Pointel Dynamic Contact Center Manager and Salesforce CRM down to the very details of their individual functions.
You may as well make use of our total scoring values, which rate the software overall quality and performance. Pointel Dynamic Contact Center Manager got a 8.0 score, while Salesforce CRM has a score of 9.7. Likewise, you can compare their general user satisfaction rating: N/A% (Pointel Dynamic Contact Center Manager) against N/A% (Salesforce CRM). Bear in mind to opt for the application that best answers your most urgent issues, not the application with the higher number of features.
We are aware that not all businesses have the time to scrutinize a large number of different services, so we prepared a list of suggestions that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
In the event you are still having doubts about which software will perform best in your case it might be a sound idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how large is its online presence. For instance Pointel Dynamic Contact Center Manager Twitter account has currently 275 followers. At the same time Salesforce CRM Twitter is followed by 230499 users.
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