What is better NetHelpDesk or MetaCaseDesk? Purchasing the right Help Desk Software product is as simple as comparing the good and poor functions and terms offered by NetHelpDesk and MetaCaseDesk. Here you can also match their all round scores: 8.0 for NetHelpDesk vs. 8.0 for MetaCaseDesk. Or you can verify their general user satisfaction rating, 100% for NetHelpDesk vs. 100% for MetaCaseDesk.
We suggest that you take some time to review their unique features and determine which one is the better option for your business. What’s more remember to take into account your company’s or industry’s special circumstances, such as, a multilingual solution for a global company or a mobile version to help you work away from your office.
Our experts made sure to review all popular Help Desk Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
No Help Desk Software will be able to solve all the requirements of a specific team. Even though key functionalities of NetHelpDesk and MetaCaseDesk are obviously a priority you should also carefully examine the integrations supported by each product. Quote frequently you will already be working with other types of B2B software in your company and it’s definitely wiser to select solutions that integrate well with one another. With that approach you can guarantee an effortless transfer of data between your teams and services, which can really reduce time wasted on migrating between one service and the other.
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