What is better NetHelpDesk or NinjaOne (Formerly NinjaRMM)? Getting the ideal Help Desk Software for your organization is essential to increasing your company’s effectiveness. In our platform, you can easily evaluate different solutions to see which one is the appropriate software for your needs. Here you can match NetHelpDesk vs. NinjaOne (Formerly NinjaRMM) and examine their overall scores (8.0 vs. 8.6, respectively) and user satisfaction rating (100% vs. 93%, respectively).
It's also possible to study the specifics of rates, terms and conditions, plans, functions, tools, and more, and find out which software offers more advantages for your business. In general, choose the software that allows you to scale the features and price terms to match your business growth or lack of it.
In the event you would like to quickly locate the top Help Desk Software according to our experts we suggest you take a look at the following solutions: Freshdesk, Salesforce Service Cloud, Zendesk.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
The apps examined on this page are merely a small part of our full Help Desk Software category and you should take into account that there may be more reliable options available. If you want to guarantee you make the best possible choice for your team we strongly urge you to test more products first. You may also want to check out our top 10 Help Desk Software list to learn which solutions are at the moment the best ones and dominate the market.
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