What is better NetHelpDesk or nanoRep? Finding the perfect Help Desk Software product is all about cross-checking different solutions and identifying the top software for your specific needs. Our unique process will give you a fast look at the general rating of NetHelpDesk and nanoRep. For general quality and performance, NetHelpDesk scored 8.0, while nanoRep scored 8.0. On the other hand, for user satisfaction, NetHelpDesk earned 100%, while nanoRep earned 100%.
Below it's also possible to verify their functions, terms, plans, etc. to determine what program will be more suitable for your situation. An important aspect to check is if the software can enable and disable permissions on various types of users to protect any sensitive corporate data.
Our experts made sure to prepare reviews of all popular Help Desk Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Salesforce Service Cloud, Zendesk, Freshdesk.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
Every time you test various Help Desk Software software you shouldn’t just look at their list of features and provided pricing packages. Keep in mind the solution must be meeting your needs and business so the more flexible their offer the better. Explore which platforms are supported by NetHelpDesk and nanoRep and be certain you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, as this could be a critical factor for many firms.
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