What is better NetHelpDesk or HappyFox? When selecting the proper Help Desk Software for your company it is recommended that you evaluate the functions, rates, along with other essential details regarding the product and vendor. Here, you can examine the similarities and discrepancies between NetHelpDesk (overall score at 8.0 and user satisfaction at 100%) and HappyFox (overall score at 8.8 and user satisfaction at 94%).
You may also check their unique details, for example features, plans, pricing, terms, etc. Similarly, read the terms carefully for information on hidden fees, like, setup fees, independent customer service, upgrade fees, storage fees, and other similar charges.
In case you you want to quickly decide on the optimal Help Desk Software according to our review team we suggest you check out these products: Salesforce Service Cloud, Freshdesk, Zendesk.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
You shouldn’t expect just a broad range of features and scalable pricing packages from a popular Help Desk Software. Almost as important as main features is a quality customer support. You want to guarantee that if you have any questions about NetHelpDesk or HappyFox, or you face some problems, or perhaps you’ll need to ask for a certain update or feature useful to your company you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. It’s also a major asset if you can benefit from individual training or at least an FAQ you can use.
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