NetHelpDesk
vsNetHelpDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- ITSM Service Desk
- MSPS
- Education Sector-Ready
- Print Management
- Multiple Channels
- Multiple Departments
- Multiple Applications
- Service Catalogue
- Self Service Password Reset Tool
- Live Chat
Pricing Info
Pricing Info
NetHelpDesk offers flexible pricing packages with varying rates that are heavily based on the number of users.
- Monthly – starts with 5 agents at £44/agent/month or £37/agent/month (annual billing)
- Cloud – starts with 5 agents at £57/agent/month or £48/agent/month (annual billing)
- Outright – £3,055 (Exclusive of annual 25% maintenance charge)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Siemens, AkzoNobel, NHS, Britax
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
Company Email
helpdesk@nethelpdesk.com
Contact No.
Company's Address
Wharfside House, Prentice Road,
Stowmarket, Suffolk. IP14 1RD
UK
NetHelpDesk Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT asset management
- Central repository
- Auto-discovery of devices
- Streamlined asset allocation
- Complete IT asset lifecycle tracking
- Automated employee on/off boarding
- Check in/out equipment loan
- Asset recovery
- Asset location tracking
- Supplier management
- Email alerts and reminders
- Documentation file repository
- Web-based configuration tools
- Dashboards and reports
- ServiceDesk and Incident Management
- Best practice processes
- Automatic ticket routing
- Self-service portal
- Multiple Escalation & SLA Support
- Customer feedback and surveys
- Software and License Management
- Central license repository
- Software request portal
- License compliance
- Purchasing integration
- Cloud and SaaS subscriptions
- Software normalization
- Versioning
- Suite consolidation
Pricing Info
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Integrations
VIZOR integrates with the following business systems and applications:
- Microsoft SCCM
- LANSweeper Integration
- Active Directory
- LDAP Directory Integration
- Microsoft System Center (ConfigMgr)
- Exchange
- Dynamics GP
- Chromebook Management Console
- Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AUDI, SIEMENS, ORACLE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that covers the full IT asset lifecycle.
Company Email
solutions@vector-networks.com
Contact No.
Company's Address
VIZOR
541 10th Street, Unit 123
Atlanta, GA 30318
USA
VIZOR Comparisons
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All the data, information and statistics that we shared in this comparison were taken from official company websites, marketing materials available online, real-life experience from real clients as well as our individual everyday use of each solution by an expert. We do our best to extensively examine each app, as a result we not only analyze it on our own, but we also correlate our results with experiences of other users from the SaaS community.
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