What is better NetHelpDesk or Vision Helpdesk? With different functions, pricing, details, and more to check, finding the right Help Desk Software for your company is hard. But by using our system, it is simple to match the functions of NetHelpDesk and Vision Helpdesk including their general SmartScore, respectively as: 8.0 and 9.2 for overall score and 100% and 99% for user satisfaction.
You can also assess them feature by feature and find out which program is a more suitable fit for your business. Don’t forget to use a demo first before opting in for a plan to see how the software can help you in real scenarios.
Users who want to save some time or could use a Help Desk Software suggestion from our experts might want to examine these top choices for this year: Salesforce Service Cloud, Freshdesk, Zendesk.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
Please note that while both NetHelpDesk and Vision Helpdesk may have an outstanding array of features every solution could be aimed at a different business size. If you are comparing features you should pay attention to a business size they are meant for. Some elements could scale up effectively for large enterprises but if you run a small or mid-sized company it’s often more sensible to avoid paying for complex functionalities that you may never use.
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