What is better MetaCaseDesk or Vision Helpdesk? A great way to find the appropriate Help Desk Software product for your business is to cross-check the solutions against each other. Here you can compare MetaCaseDesk and Vision Helpdesk and see their capabilities compared in detail to help you choose which one is the more effective product.
Also, you can examine their overall ratings, such as: overall score (MetaCaseDesk: 8.0 vs. Vision Helpdesk: 9.2) and user satisfaction (MetaCaseDesk: 100% vs. Vision Helpdesk: 99%). Analyze their varying features and similarities and find out which one outperforms the other. Similarly anticipate the state of your company tomorrow; will your company outgrow the app in the next couple of years?
In case you you want to quickly decide on the more reliable Help Desk Software according to our experts we advise you examine the following solutions: Zendesk, Freshdesk, Salesforce Service Cloud.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
When you select a app that you are sure will work best for your team you shouldn’t only pay attention to what professionals have to say about it. In many cases personal experience with the software will vary, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for each product to give you a reliable overview of how real users of MetaCaseDesk and Vision Helpdesk estimate their experience with the software. Our algorithm is based on advanced analysis of product mentions on other sites, social media as well as blogs, so you will receive a complete and credible overview of what other users think about every app. In this example MetaCaseDesk got a total satisfaction rating at 100% while for Vision Helpdesk 99% of users express they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
