What is better MetaCaseDesk or CustomerICare? Different firms require different types of Help Desk Software. To understand well which service suits you, think of assessing various options feature by feature an taking into consideration their terms and costs. Likewise, you can get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: MetaCaseDesk (8.0) vs. CustomerICare (7.0) for total quality and efficiency; MetaCaseDesk (100%) vs. CustomerICare (N/A%) for user satisfaction rating. Examine their strong and weak points and find out which software is a more sensible choice for your company. An effective, simple tip is to write the strengths and weaknesses of both solutions next to each other and see which solution is better.
In case you you want to quickly decide on the top Help Desk Software according to our experts we advise you examine these solutions: Salesforce Service Cloud, Freshdesk, Zendesk.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
If you continue having second thoughts about which service will work best in your case it may be a sound idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular a given product is and how large is its online presence. For instance, in case of Facebook MetaCaseDesk has 602 likes on their official profile while CustomerICare profile is liked by 1001 people.
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