What is better MetaCaseDesk or PHC Service FX? When selecting the best Help Desk Software for your firm it is recommended that you compare the functions, rates, as well as other critical info concerning the product and vendor. Here, you are able to see the parallels and differences between MetaCaseDesk (overall score at 8.0 and user satisfaction at 100%) and PHC Service FX (overall score at 6.7 and user satisfaction at 99%).
It's also possible to examine their particulars elements, such as tools, plans, pricing, terms, etc. What is more, read the terms closely for information on extra charges, including, setup fees, separate support plan, upgrade fees, disk space fees, and others.
In the event you want to quickly locate the more reliable Help Desk Software according to our experts we advise you examine these products: Salesforce Service Cloud, Zendesk, Freshdesk.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
You don’t want simply a broad range of useful tools and flexible pricing plans from a popular Help Desk Software. Almost as important as key features is a trustworthy customer support. You want to guarantee that when you have any questions about MetaCaseDesk or PHC Service FX, or you face some problems, or perhaps you’ll need to request a specific revision or feature beneficial to your team you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you can profit from individual training or at least a knowledge base you can use.
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