What is better PHC Service FX or BoldDesk? There are lots of Help Desk Software products in the market these days. The best way to find out which app fits your needs best is to compare them side by side. For example, here you can assess PHC Service FX and BoldDesk for their overall score (6.7 vs. 8.0, respectively) or their user satisfaction rating (99% vs. 96%, respectively).
It’s also possible to review their capabilities and pricing stipulations and other helpful facts below. When matching products be sure to compare their related functions and mark their distinctive elements to have a clearer picture of both deals. Similarly, keep in mind to assess non-core issues like security, backup, intuitiveness, and customer support.
As of now, the most popular products in our category are: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
You should pay attention to the fact that while both PHC Service FX and BoldDesk may provide a reliable range of features every service could be aimed at a different company size. If you are studying different apps you should focus on a company type they are aimed at. Certain features might scale up efficiently for large enterprises but if you have a small or medium business it’s frequently better to refrain paying for customized functionalities that you might never use.
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