What is better NetHelpDesk or Intercom? Examining products to find the best Help Desk Software need not be difficult. On our review platform, you can easily match NetHelpDesk and Intercom and right away evaluate their distinct features. We allow you to take a look at their capabilities, supported devices, level of support, costs, terms, and much more.
You can even examine their overall score (8.0 for NetHelpDesk vs. 8.9 for Intercom) and overall customer satisfaction level (100% for NetHelpDesk vs. 96% for Intercom). Take your time and review your top choices and determine which one is ideal for your company. Similarly, you have to assess the vendor’s credibility; can they be relied upon and will they still be operating in the future?
At this time, the best solutions in our Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
When you select a solution that you believe will be an actual asset for your team you shouldn’t just pay attention to what professionals have to say about it. Quite frequently personal experience with the software will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every service to give you an immediate overview of how actual users of NetHelpDesk and Intercom rate their experience with the solution. Our algorithm is based on advanced analysis of product mentions on other sites, social networks as well as blogs, so you are going to get a full and credible landscape of what other clients think about every solution. In this example NetHelpDesk has a total satisfaction rating at 100% while for Intercom 96% of people claim they had a positive experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
