Intercom
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- A/B testing
- Audience segmentation
- Behavior triggered messages
- Conversation search
- Customer user profiles
- Email campaign creation
- In-app message/email composer
- Inbound email address
- Intercom app for iOS
- Issue resolution
- Key message grouping
- Live user data
- Message tagging
- Personalized reply templates
- Real-time performance monitoring
- Real-time updates
- Rich message composer
- Team assigning
- Team inbox
- User event tracking
Pricing Info
Pricing Info
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
- Respond: from $53/month – Manage conversations with leads and customers at scale.
- Engage: from $53/month – Send targeted messages to the right people at the right time.
- Educate: $49/month flat rate – Create, organize and publish help articles
- Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
- Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
- Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Integrations
Integrations
Intercom offers an API and integrates with the following applications:
- Salesforce
- Segment
- Slack
- Github
- Clearbit Reveal
- WordPress
- Stripe
- Zapier
- Hipchat
- Zendesk
- Mixpanel
- Mailchimp
- Marketo
- Trello
- ChargeDesk
- FullStory
- Shopify
- Statbot
- SatisMeter
- AirCall
- AskNicely
- ProductBoard
- Wootric
- AddCharts
- Hull
- Landingi
- Nomnom
- Privy
- Front
- Tray.io
- Microsoft Teams
- Adespresso
- GeckoBoard
- Meya
- Notion
PieSync - StamPlay
- DataHero
- Chameleon
JustCall - Toky
- Leadsbridge
- Automate.io
- Blendo
- Smartlook
- SalesSeek
- Insycle
- CloudApp
- Upscope
- Droplr
- Fivetran
- Median
Jira - Stitch
- DriftRock
- Grow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Invision, Droplr, BugHerd, Codeship, Vend
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
Company Email
Contact No.
Company's Address
98 Battery Street, Suite 402, San Francisco, CA 94111
Intercom Comparisons
Popular Intercom Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
One Plan. All Features You Need – $99 – 5 Agents
BoldDesk offers simple agent-based pricing with all features included.
5 agents – $99/month
10 agents – $199/month
25 agents – $349/month
50 agents – $499/month
75 agents – $749/month
100 agents – $999/month
The complete AI-first support platform — ticketing, live chat, omnichannel messaging, knowledge base, automation, reporting, and integrations — all included in one simple plan.
-
Ticketing System
-
Email Ticketing
-
Workflow automation
-
Live Chat
-
Omnichannel Inbox
-
Ticket Auto Assignment
-
AI Agents
-
AI Copilot
-
CSAT Surveys
-
WhatsApp & SMS
-
Instagram & Facebook
-
Knowledge Base
-
Custom Dashboard
-
Scheduled Reports
-
Recurring Tickets
-
Role-Based Access Control
-
Custom Email Templates
-
Custom Fields
-
Multibrand Help Desk
-
Multiple SLAs & Business Hours
-
Ticket Approval
-
Integration Marketplace
-
API & Developer Platform
-
40+ Global Languages Including RTL
-
SSO / SAML Authentication
-
Audit Logs
-
HIPAA Compliance
-
Free Migration
-
Professional Onboarding
-
24×7 Support
AI Agent for Every Channel – $20 – 1000 AI Credits per month
Give your customers instant, accurate support on Chat, WhatsApp, Facebook, Instagram, Telegram, and more.
-
Instant 24/7 answers on every channel
-
Adaptive to high-volume spikes
-
Reduces workload for your support team
-
Flexible credit usage so you pay only for what you actually use
-
Seamless escalation to human agents
AI Copilot to Boost Your Support – $20 – 1 Agent per month
Give your agents an AI Copilot that writes, summarizes & saves hours daily.
-
Unlimited AI — no usage caps
-
Personalized, context-aware responses in seconds
-
Instant conversation summaries for faster resolutions
-
Consistent tone across all customer interactions
Assists agents with faster, smarter responses
BoldDesk® for Nonprofits
-
Access to all the features included in BoldDesk
-
10 free agents
-
100+ features
-
Free expert migration service
10+ Support channels: Email, live chat, SMS, Facebook, Instagram, WhatsApp, Web Forms, Web Widgets, Microsoft Teams, Slack
BoldDesk® for Startups – FREE
Get BoldDesk free for 12 months to help your startup build and scale customer support. Save up to $2,388 to invest in growth.
-
Qualifying startups get free use of BoldDesk® for a period of 12 months
-
10 Agents at no charge
-
All the features of the BoldDesk®
-
World-class support included – Help getting started + Questions answered along the way
-
Free data migration
-
Rapid onboarding process
-
Clear qualifying criteria – See https://www.bolddesk.com/startups to review the terms and apply!
-
Created by Syncfusion®, a company that is itself 100% bootstrapped and fast-growing. While BoldDesk® is enterprise-ready, we still prioritize startups and SMBs.
Integrations
BoldDesk can seamlessly integrate with various software, such as:
-
JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
-
Mailchimp Integration
-
Microsoft Entra ID
-
Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
-
Calendly
-
Boldsign
-
Pipedrive
-
LINE
-
Krispcall
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
Both Intercom and BoldDesk were reviewed by a group of independent B2B experts who carried out a detailed examination of all key aspects of each app. Their final rating was calculated by means of unique SmartScore model which calculates an individual partial score to every factor such as: main functionalities, customer support, mobile device support, security, user satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only aspect important to a business so we make an effort to pay attention to all facets of a app prior to giving it a final rating.
Page last modified