What is better Intercom or Sellsy Helpdesk? There are lots of Help Desk Software products out there today. The ideal way to find out which one fits your needs best is to check them side by side. For example, here you can examine Intercom and Sellsy Helpdesk for their overall score (8.9 vs. 7.3, respectively) or their user satisfaction rating (96% vs. N/A%, respectively).
Additionally, you can check their individual modules and pricing conditions and other helpful facts below. When matching products make sure you compare their related features and mark their disparities to get a clearer picture of both deals. What is more bear in mind to evaluate secondary issues such as security, backup, intuitiveness, and customer service.
In the event you have to quickly locate the top Customer Support Software according to our experts we advise you examine one of these solutions: Zendesk, Freshdesk Omni, Freshdesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
If you continue having second thoughts about which solution will perform best for your company it might be a good idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular a given product is and how extensive is its online presence. For example Intercom Twitter account has currently 15578 followers. At the same time Sellsy Helpdesk Twitter is followed by 277 users.
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