What is better MiCloud Business or Five9? Choosing the right Customer Support Software for your company is not that easy with various features, choices, and terms to take note of. But, relying on our review platform will allow you to simplify the selection steps by reading all key software in one location.
For instance, you can match MiCloud Business and Five9 for their tools and overall scores, in this case, 8.9 and 8.6, respectively. Furthermore, you can compare which one has superior general user satisfaction rating: 91% (MiCloud Business) and 91% (Five9) to find out which software is the better option for your organization. Don’t simply pick the solution with the lowest price, but the service that gives the best value.
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Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
Five9 Cloud Contact Center CTI for Salesforce
Five9 On-Demand Call Center Software for NetSuite
Microsoft Dynamics CRM Online
Oracle Service Cloud
SugarCRM
Zendesk
Zoho CRM
Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
When you pick a service that you are sure will work best for your team you shouldn’t simply pay attention to what professionals have to say about it. Quite frequently personal experience with the service may be different, depending on your own preferences and requirements. This is why in our reviews we also provide our User Satisfaction Rating for every solution to give you a reliable overview of how actual users of MiCloud Business and Five9 estimate their experience with the service. Our system is based on detailed analysis of product appearances on other websites, social media and blogs, so you will receive a full and reliable landscape of what other people think about every service. In this case MiCloud Business got a total satisfaction rating at 91% while for Five9 91% of users say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
