What is better MetaCaseDesk or CA Service Desk Manager? Today’s corporations look for the best Help Desk Software product to continue to be competitive. On this page we help you with buying the right solution, by allowing you to evaluate MetaCaseDesk and CA Service Desk Manager down to the very details of their individual modules.
It's also possible to make use of our general scoring values, which rate the software all round quality and performance. MetaCaseDesk got a 8.0 score, while CA Service Desk Manager has a score of 8.5. Likewise, you may compare their general user satisfaction rating: 100% (MetaCaseDesk) against 99% (CA Service Desk Manager). Don’t forget to opt for the software that best matches your most urgent issues, not the software with the higher number of features.
We did our best to review all popular Help Desk Software solutions offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Salesforce Service Cloud, Freshdesk.
MetaCaseDesk can be easily integrated with any other SharePoint website. You can also integrate it with a 3rd Party tool, or authenticate a user using 3rd Party API authentication.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
With MetaCaseDesk, companies can easily strengthen their brand image on the market, improve customer relationships and customer satisfaction ratios.
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
In case you continue having doubts about which software will be best in your case it may be a sensible idea to take a look at each service’s social metrics. These metrics are frequently an indicator of how popular each app is and how big is its online presence.For instance, if you look at MetaCaseDesk LinkedIn account you’ll find out that they are followed by 1 users. In case of CA Service Desk Manager the volume of followers on their LinkedIn page is 203514.
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