What is better ManageEngine Remote Access or Zendesk Chat? Getting the appropriate Customer Support Software product is as straightforward as evaluating the good and weak functions and terms offered by ManageEngine Remote Access and Zendesk Chat. Here you can also match their general scores: 8.9 for ManageEngine Remote Access vs. 8.5 for Zendesk Chat. Or you can check their general user satisfaction rating, 97% for ManageEngine Remote Access vs. 100% for Zendesk Chat.
We suggest that you take some time to examine their specific functions and decide which one is the better choice for your company. What’s more remember to consider your company’s or industry’s unique case, such as, a multilingual solution for a global staff or a mobile app to help you work on the go.
If you would like to quickly decide on the best Remote Support Software according to our experts we recommend you take a look at the following solutions: ScreenConnect, Atera, Zendesk.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
No Customer Support Software will be able to cater to all the requirements of a company. While key features of ManageEngine Remote Access and Zendesk Chat are obviously a priority you should also thoroughly analyze the integrations offered by each product. Quote frequently your team will already be using some other SaaS software in your company and it’s always more beneficial to go with services that integrate well with each other. If you do that you can guarantee a reliable transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one software and the next.
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