What is better ManageEngine Remote Access or Vivantio? There are many Customer Support Software products available for businesses these days. The simplest way to find out which app fits your needs best is to compare them side by side. As an example, here you can examine ManageEngine Remote Access and Vivantio for their overall score (8.9 vs. 8.4, respectively) or their user satisfaction rating (97% vs. 93%, respectively).
You can even review their individual modules and pricing terms along with other useful information below. When matching products make sure you check their related advantages and mark their disparities to obtain a clearer picture of both deals. Similarly, bear in mind to check other factors such as security, backup, ease-of-use, and helpdesk support.
Those of you who don't have much time or need a Remote Support Software advice from our team might want to investigate these top choices for the current year: ScreenConnect, Atera, Zendesk.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you are still having doubts about which software will work best for your business it might be a good idea to take a look at each service’s social metrics. These metrics are usually a sign of how popular every software is and how large is its online presence. For example, in case of Facebook ManageEngine Remote Access has 18821 likes on their official page while Vivantio profile is liked by 0 users.
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