What is better ManageEngine Remote Access or Salesforce Service Cloud? We are here to streamline the whole process of contrasting Customer Support Software products for you. In particular, on this page you can verify the overall performance of ManageEngine Remote Access (8.9) and compare it with the overall performance of Salesforce Service Cloud (9.6). You can also match their overall user satisfaction rating: ManageEngine Remote Access (97%) vs. Salesforce Service Cloud (97%).
Similarly, research their capabilities thoroughly to find out which product can better deal with your company’s needs. In general, any B2B software has to let you to immediately check the big picture, at the same time offering you immediate access to the details.
We know that not all companies have the time to scrutinize a large number of various solutions, so we created a list of recommendations that you may find useful. Our top selections for the Remote Support Software category are: Atera, ScreenConnect, Zendesk.
ManageEngine Remote Access Plus has the following enterprise pricing:
On-Premise – Standard Plan – $75/annual
On-Premise – Professional Plan – $95/annual
Cloud – Standard Plan – $100/annual
Cloud – Professional Plan – $150/annual
One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Every time you select a service that you are sure will work best for your business you shouldn’t simply pay attention to what reviewers have to say about it. Quite frequently individual experience with the product may change, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate impression of how real users of ManageEngine Remote Access and Salesforce Service Cloud rate their experience with the product. Our system is built around detailed analysis of product mentions on other sites, social media as well as blogs, so you will receive a comprehensive and reliable overview of what other customers think about each product. In this example ManageEngine Remote Access has a total satisfaction rating at 97% while for Salesforce Service Cloud 97% of users say they had a positive experience with it.
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