HelpDocs
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- GetAnswer
- Customization
- Feedback
- Template wizard
- Scenario
- Collaboration
- Omni-channel integration
- Comparison
Pricing Info
Pricing Info
Lighthouse Desktop doesn’t publish its enterprise pricing details. Contact the vendor for a custom pricing quote.
Integrations
Integrations
Lighthouse Desktop integrates with the following applications:
- LivePerson
- Facebook Messenger
- Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
Company Email
sales@kmslh.com
Company's Address
KMS Lighthouse
Seattle, WA
USA
Lighthouse Desktop Comparisons
Popular Lighthouse Desktop Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Knowledgebase
- Search
- Analytics
- Native integrations
- Widget API
- Audit trail
- Team accounts
Pricing Info
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
- 5 team accounts
- Unlimited website visitors
- Unlimited help articles
- Analytics within 30 days
- Custom domain with SSL
- Read-only API access
- Integrate HelpDocs with your existing business tools
- Custom CSS
Pro – $99/month or $948/year
- 25 team accounts
- All Standard features
- Translate help articles to multiple languages
- Lighthouse widget
- Analytics within 90 days
- Address 404-page issues
- Custom HTML templates
- Own domain
Growth – $199/month or $2,028/year
- Set up 50 team accounts
- Additional user – $100/100 extra users
- Analytics within a period of 180 days
- Single sign-on access
- Advanced permissions
Integrations
HelpDocs integrates with the following applications:
- Slack
- Front
- Intercom
- Gorgias
- Belco
- Doorbell
- Disqus
- Smooch
- Elevio
- Google Analytics
- Aptrinsic
- Drift
- Segment
- Statuspage
- Chatra
- GoSquared
- LiveChat
- Crisp
- LucidChart
- Kommunicate
- Feedier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walmart, Ready2Order, Sphero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpDocs is an authoritative knowledgebase software to support customers.
Company Email
jake@helpdocs.io
Company's Address
HelDocs Ltd.
Evolution House Iceni Court,
Delft Way, Norwich, Norfolk,
England, NR6 6BB
UK
HelpDocs Comparisons
Popular HelpDocs Alternatives
Almost as essential as useful features and client support level are pricing plans provided by Lighthouse Desktop and HelpDocs. Although pricing should not be a deciding aspect it’s definitely an important thing to think about. You should count on a flexible pricing package that can be matched with your company size and easily scaled up if your team grows. Be sure that you don’t select pricing plans that have complex tools that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can frequently benefit from special pricing. You should also try out a free trial or demo of every product to spend at least some time working with it. It’s a helpful experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with Lighthouse Desktop and HelpDocs.
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