What is better Lighthouse Desktop or HelpDocs? To make sure you acquire the most useful and productive Knowledge Management Software for your business, you have to compare products available on the market. For example, here you can match Lighthouse Desktop’s overall score of 7.7 against HelpDocs’s score of 8.5. You can even review their general user satisfaction: Lighthouse Desktop (96%) vs. HelpDocs (100%).
In addition, you can compare their pros and cons feature by feature, including their offered terms and pricing. By comparing products you are sure that you select the right software for your budget. It goes without saying you have to know your unique needs to realize which software matches those needs.
At the moment, the top solutions in our Knowledge Management Software category are: ServiceNow Knowledge Management, Zendesk, Zendesk.
Lighthouse Desktop integrates with the following applications:
LivePerson
Facebook Messenger
Alexa
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Orange, Globe Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A robust cloud-based knowledge base software for contact centers, head offices, and branches of business operating in the banking, hospitality & travel, retail, automotive, logistics, insurance, healthcare, government, and telecom industries.
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
5 team accounts
Unlimited website visitors
Unlimited help articles
Analytics within 30 days
Custom domain with SSL
Read-only API access
Integrate HelpDocs with your existing business tools
Almost as essential as useful features and client support level are pricing plans provided by Lighthouse Desktop and HelpDocs. Although pricing should not be a deciding aspect it’s definitely an important thing to think about. You should count on a flexible pricing package that can be matched with your company size and easily scaled up if your team grows. Be sure that you don’t select pricing plans that have complex tools that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can frequently benefit from special pricing. You should also try out a free trial or demo of every product to spend at least some time working with it. It’s a helpful experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with Lighthouse Desktop and HelpDocs.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
