Five9
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Predictive Dialing
- Ringless Voicemail
- Voice Broadcasting
- Rich Text Messaging
- Automation
- Security
- Support
Pricing Info
Pricing Info
LeadsRain offers four enterprise pricing packages that depend on features and functionalities. The pricing per the main feature is as follows:
Cloud-Based Predictive Dialer
- 1.25¢
- Pay per use plan
- Recommended for 1-5 agents
- Pay-per-use model
- Instant use
- Billing starts once the call is answered
- Toll-free number offered at $40/number/month
- E-mail service can be an add on at $10/month
Ringless Voicemail
- 1.5¢/minute
- Pay per use plan
- Charges applied only on successful voicemail drops
- Charges for Hawaii and Alaska will be 10¢/minute
Voice Broadcasting –
- 1.25¢/minute
- Pay per use plan
- Pricing starts once the call is answered
- Charges applied on a per-minute basis
Rich Text Messaging
- 1.3¢ base rate
- Pay per use plan
- Rich media
- Comes with caller ID at $1/caller ID/month
- Each caller ID can send 200 SMS/day
Integrations
Integrations
LeadsRain integrates with more than 5,000 third-party apps and some are the following:
- SalesForce
- PipeDrive
- Zoho
- Zapier
More details available at: https://leadsrain.com/resources/integration/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cablevision, Yandex, The Republican Party
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Comprehensive CRM software for foolproof SMS and voice marketing campaigns.
Company Email
support@leadsrain.com
Contact No.
Company's Address
LeadsRain
20C Trolley Square,
Wilmington, DE 19806
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- ACD (automatic call distributor)
- Agent Scripting
- Campaign and list management
- Chat
- Cloud APIs
- CRM integrations
- CTI and screen pop
- Email customer care
- IVR (interactive voice response)
- Local or Toll-Free Number Options
- Mobile customer care
- Multichannel
- More than 100 standard reports
- Power dialer
- Predictive dialer
- Preview dialer
- Progressive dialer
- Quality Monitoring
- Queue callback
- Real-time reporting and dashboards
- Skills-based routing
- Social customer care
- Speech recognition
- TCPA Compliance
- Text-to-speech
- UC Integrations
- Web callback
- Workforce Management
Pricing Info
Five9 offers flexible pricing options with annual or month-to-month contracts. Annual contracts provide reduced fees compared to month-to-month contracts. Contact Five9 directly for more pricing details.
Integrations
Five9 offers robust pre-built integrations with leading CRM solutions. Some of these integrations include:
- Five9 Cloud Contact Center CTI for Salesforce
- Five9 On-Demand Call Center Software for NetSuite
- Microsoft Dynamics CRM Online
- Oracle Service Cloud
- SugarCRM
- Zendesk
- Zoho CRM
- Custom CRM Solutions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Comcast, Citrix, American Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Five9 is a software platform that enables you to maximize your agents’ productive time and respond proactively to your customers. With this, you get access to features for campaign management, call distribution, quality monitoring, workforce management, social customer care, and more.
Company Email
info@five9.com
Contact No.
Company's Address
4000 Executive Parkway, Suite 400
San Ramon, CA 94583
USA
Five9 Comparisons
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When you test various Customer Support Software products you shouldn’t only explore their list of features and offered pricing packages. Keep in mind the app should be adjusted to your work processes and company so the more flexible their offer the better. Find our which systems are supported by LeadsRain and Five9 and make sure you will obtain mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, because this may be a critical factor for many companies.
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