What is better LeadsRain or ScreenConnect? You have such a huge number of Customer Support Software alternatives in today’s state of that industry that deciding on the best product may be frustrating. On our comparison page, we let you examine the functions, stipulations, available plans, and more details of LeadsRain and ScreenConnect.
It’s also possible to check their score (8.0 for LeadsRain vs. 9.0 for ScreenConnect) and user satisfaction level (97% for LeadsRain vs. 96% for ScreenConnect). The scores and ratings give you an overall idea how both these software products perform. Moreover, find out if the application can integrate with your current business apps to promote greater productivity.
At this time, the top solutions in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as crucial as functionalities and customer support level are pricing packages made available by LeadsRain and ScreenConnect. While cost should not be the only factor it’s surely a significant thing to consider. You should expect a flexible pricing package that can be adjusted to your business size and easily scaled up when your team grows. Make sure you don’t choose packages that have advanced features that you won’t find useful and always try to contact with the vendor directly because big companies can often benefit from more affordable prices. You should also try out a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to pay any money and gives you a reliable overview of what it’s like to work with LeadsRain and ScreenConnect.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
![WORK[etc] CRM Alternative](https://s.financesonline.com/uploads/2019/08/WORKetc-logo2.png){kind=logo}
