What is better Knexus Customer Services or ReferenceEdge? If you want to have a easy way to find out which Customer Experience Management Software product is better, our exclusive algorythm gives Knexus Customer Services a score of 6.9 and ReferenceEdge a score of 6.8 for all round quality and performance. Moreover, Knexus Customer Services is rated at 100%, while ReferenceEdge is rated N/A% for their user satisfaction level.
You can also evaluate their product details, including features, tools, options, plans, prices, and many more. Find out whether the solution can customize some of its funnels to make sure the software complements your own business processes.
Currently, the best solutions in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
ReferenceEdge is a native customer reference management platform for Salesforce. If you are interested in this product, you can request custom enterprise pricing by phone or by email.
Since ReferenceEdge is part of the Salesforce system, it can integrate with a vast array of applications via API. It also has pre-configured integrations for the following:
Influitive
Gainsight
TechValidate
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A true native component for Salesforce that helps you manage customer references.
Please note that while both Knexus Customer Services and ReferenceEdge may provide an outstanding range of features every software could be aimed at a different company size. If you are studying different apps you should pay attention to a business size they are aimed at. Specific functionalities might scale up well for huge enterprises but if you have a small or medium business it’s usually better to stay away from paying for complex features that you may never use.
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