What is better Knexus Customer Services or Feedback Lite? If you wish for a reliable Customer Experience Management Software product for your organization you must invest time and evaluate several options. It doesn’t have to be complicated, and can be as quick as matching their functionalities in a table like the one below. You will also get a good idea how each product works. For instance, on this page you can check Knexus Customer Services’s overall score of 6.9 and compare it against Feedback Lite’s score of 7.0; or Knexus Customer Services’s user satisfaction level at 100% versus Feedback Lite’s 98% satisfaction score.
The contrast will allow you to spot the pros and cons of each application, and decide which one fits you requirements better. Aside from the rich features, the solution that’s simple to grasp and use is always the better choice.
Right now, the most popular services in our Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
Almost as essential as useful features and client support quality are pricing options offered by Knexus Customer Services and Feedback Lite. Although price should not be the only element it’s surely an important thing to consider. You should try to find a flexible pricing package that can be matched with your company size and easily scaled up every time your team grows. You should be certain you don’t select pricing plans that have extra tools that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can frequently count on special pricing. You should also try out a free trial or demo of every service to spend at least some time working with it. It’s a valuable experience that doesn’t need you to invest any money and offers a practical overview of what it’s like to work with Knexus Customer Services and Feedback Lite.
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