What is better Knexus Customer Services or Qualtrics CX? The ideal Customer Experience Management Software is a product that can address your company’s specific demands. It is possible to identify which option works really with your industry if you compare numerous products before you decide which one is the best.
As an example, Knexus Customer Services and Qualtrics CX are scored at 6.9 and 9.1, respectively, for general quality and performance. Likewise, Knexus Customer Services and Qualtrics CX have a user satisfaction rating of 100% and 100%, respectively, which shows the general satisfaction they get from customers. Even better, reach put to a regular user of the software and solicit their feedback regarding the solution in question.
People who don't have much time or want a Customer Experience Management Software advice from our experts may want to take a look at these top choices for the current year: Alchemer, Zendesk, Smartlook.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
When you choose a product that you are sure will work best for your team you shouldn’t simply pay attention to what reviewers have to say about it. Quite frequently individual experience with the app may change, depending on your own goals and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate overview of how real users of Knexus Customer Services and Qualtrics CX estimate their experience with the solution. Our system is built around complex analysis of product mentions on other sites, social media as well as blogs, so you will receive a complete and reliable landscape of what other customers think about every app. In this example Knexus Customer Services got a total satisfaction rating at 100% while for Qualtrics CX 100% of people say they had an enjoyable experience with it.
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