Intercom
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Trend Analysis
- Text Analysis
- Multi-Channel Collection
- Feedback Management
- Dashboard
- Customer Segmentation
- Analytics
Pricing Info
Pricing Info
Knexus offers four enterprise pricing packages for users to choose from. Choose the best plan for your business, and contact the vendor for a quote:
Starter Plan
- 3 users
- 10 GB bandwidth (monthly)
- 80 GB storage (monthly)
- Customer support via email
- Product training – 0.5 trainer day
Pro Plan
- 6 users
- 25 GB bandwidth (monthly)
- 200 GB storage (monthly)
- Customer support via email/phone
- Product training – 1 trainer day
Pro+ Plan
- 12 users
- 50 GB bandwidth (monthly)
- 400 GB storage (monthly)
- Product training – 2 trainer day
Enterprise Plan
Solution and pricing based on your company-specific requirements.
Integrations
Integrations
Knexus easily integrates with other tools such as your brand’s CRM, DAM, CMS, and marketing automation software via the flexible API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Office Depot, Hilton, Sage, GlaxoSmithKline
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Knexus Customer Services is a platform that enables customer service teams to distribute personalized content experiences to any digital touchpoint.
Company Email
Contact No.
Company's Address
212 West 22nd Street, Suite 6B,
New York, NY 10011
USA
Knexus Customer Services Comparisons
Popular Knexus Customer Services Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- A/B testing
- Audience segmentation
- Behavior triggered messages
- Conversation search
- Customer user profiles
- Email campaign creation
- In-app message/email composer
- Inbound email address
- Intercom app for iOS
- Issue resolution
- Key message grouping
- Live user data
- Message tagging
- Personalized reply templates
- Real-time performance monitoring
- Real-time updates
- Rich message composer
- Team assigning
- Team inbox
- User event tracking
Pricing Info
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
- Respond: from $53/month – Manage conversations with leads and customers at scale.
- Engage: from $53/month – Send targeted messages to the right people at the right time.
- Educate: $49/month flat rate – Create, organize and publish help articles
- Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
- Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
- Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Integrations
Intercom offers an API and integrates with the following applications:
- Salesforce
- Segment
- Slack
- Github
- Clearbit Reveal
- WordPress
- Stripe
- Zapier
- Hipchat
- Zendesk
- Mixpanel
- Mailchimp
- Marketo
- Trello
- ChargeDesk
- FullStory
- Shopify
- Statbot
- SatisMeter
- AirCall
- AskNicely
- ProductBoard
- Wootric
- AddCharts
- Hull
- Landingi
- Nomnom
- Privy
- Front
- Tray.io
- Microsoft Teams
- Adespresso
- GeckoBoard
- Meya
- Notion
PieSync - StamPlay
- DataHero
- Chameleon
JustCall - Toky
- Leadsbridge
- Automate.io
- Blendo
- Smartlook
- SalesSeek
- Insycle
- CloudApp
- Upscope
- Droplr
- Fivetran
- Median
Jira - Stitch
- DriftRock
- Grow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Invision, Droplr, BugHerd, Codeship, Vend
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Intercom is a user intelligence and behavioral targeting platform to better understand, improve, and benefit from your customer communication.
Company Email
team@intercom.io
Contact No.
Company's Address
98 Battery Street, Suite 402, San Francisco, CA 94111
Intercom Comparisons
Popular Intercom Alternatives
In case you are still having doubts about which solution will work best for your business it might be a sound idea to analyze each service’s social metrics. Such metrics are quite often a sign of how popular every product is and how large is its online presence. For example, in case of Facebook Knexus Customer Services has 0 likes on their official page while Intercom profile is liked by 6194 people.
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