What is better Kayako or NetHelpDesk? Today’s firms need the best Help Desk Software product to remain competitive. On this page we help you with buying the right software, by allowing you to assess Kayako and NetHelpDesk down to the very details of their individual functions.
It is also possible to examine our general scoring values, which rate the software general quality and performance. Kayako got a 9.0 score, while NetHelpDesk has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 95% (Kayako) against 100% (NetHelpDesk). Remember to select the software that best matches your most urgent issues, not the software with a lot of features.
At the moment, the most significant services in our Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
If you continue having second thoughts about which software will perform best for your business it might be a good idea to investigate each service’s social metrics. These metrics are usually a sign of how popular a given software is and how large is its online presence. For example, in case of Facebook Kayako has 10897 likes on their official profile while NetHelpDesk profile is liked by 108 people.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
