What is better Intercom Live Chat or Hiver? If you want an efficient Customer Support Software product for your enterprise you must remember to examine a wide range of alternatives. It doesn’t have to be complex, and can be as simple as matching their functionalities in a table like the one below. You will also get a good idea how each product performs. As an example, on this page you can see Intercom Live Chat’s overall score of 8.8 and compare it against Hiver’s score of 8.8; or Intercom Live Chat’s user satisfaction level at 88% versus Hiver’s 96% satisfaction score.
The assessment can help you see the pros and cons of each application, and make up your mind on which fits you requirements better. Aside from the robust features, the software that’s simple to grasp and use is always the better option.
We realize that not all businesses have enough time to examine a wide range of various solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
When you pick a solution that you think will be an actual asset for your business you shouldn’t only limit yourself to what experts have to say about it. Quite frequently individual experience with the service may change, depending on specific preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every service to give you an immediate overview of how actual users of Intercom Live Chat and Hiver rate their contact with the service. Our system is based on advanced analysis of product mentions on other sites, social networks and blogs, so you will receive a full and reliable landscape of what other users think about every software. In this case Intercom Live Chat has a total satisfaction rating at 88% while for Hiver 96% of people say they had a positive experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
