What is better Hiver or BoldDesk? You have so many Help Desk Software choices in today’s state of that industry that choosing the right product may be difficult. On our comparison page, you can actually assess the functions, terms and conditions, available plans, and more details of Hiver and BoldDesk.
It’s also possible to examine their score (8.8 for Hiver vs. 8.0 for BoldDesk) and user satisfaction level (96% for Hiver vs. 96% for BoldDesk). The scores and ratings present you with a general idea how both of these software products perform. Additionally, check if the application can integrate with your current business apps to guarantee greater productivity.
We realize that not all companies have the time to try out dozens of different products, so we prepared a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
You don’t want just a broad array of useful tools and flexible pricing from a reliable Help Desk Software. Almost as essential as key features is a top-notch customer support. You want to guarantee that when you have any questions about Hiver or BoldDesk, or you run into a problem, or perhaps you’ll want to ask for a certain revision or feature beneficial to your team you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to benefit from individual training or at the very least an FAQ you can use.
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