Hiver
vsConnecteam
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Employee Time Clock
- Employee Scheduling
- One-on-One and Team Chat
- Posts and Post Engagement
- File and Media Sharing
- Surveys
- Checklists and Forms
- Course and Quizzes
- Recognition and Rewards
- Documents and Timeline
- User Management
- Organizational Directory
- Events
- Knowledge Base
- Course Authoring
- Task Management
- Admin Dashboard
- Kiosk Station
- Analytics and Reporting
Pricing Info
Connecteam offers various business and enterprise pricing plans for operations, communications, and HR & skills hubs. It also offers a 14-day free trial.
Small Business Plan – $0
- Free for up to 10 users, offering basic functionalities
Basic Plan – $29/month
- For the first 30 users
- $0.5/month/extra user
Advanced Plan – $49/month
- For the first 30 users
- $1.5/month/extra user
- With GPS tracking and payroll integration
Expert Plan – $99/month
- For the first 30 users
- $3/month/extra user
- Ideal for multi-location needs.
Enterprise Plan – By quote
- Custom pricing tailored for larger teams.
For more details, refer to the Connecteam pricing page.
Integrations
Connecteam effectively integrates with Google applications and offers seamless compatibility with Google Calendar, facilitating streamlined scheduling processes. Additionally, the platform provides integration capabilities with:
- QuickBooks Payroll (online + desktop)
- Gusto
- PayChex
- Xero
- Zapier
- API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American Eagle Outfitters, Sodastream, Billabong
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Connecteam is an all-in-one workforce solution with a complete suite of features for scheduling, payroll, productivity tracking, and communications. Through the Connecteam app, managers can put buisiness processes on autopilot to focus on business growtn and keep employees engaged. Mobile-first checklists, forms, and reports also help teams save time and improve productivity.
Company Email
yourapp@connecteam.com
Contact No.
Company's Address
Connecteam
119 West 24th St. 4th Floor, New York, NY 10011
USA
Connecteam Comparisons
Popular Connecteam Alternatives
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