What is better Hiver or Pipedrive? If you wish for a competent Customer Support Software product for your enterprise you must take time to compare various solutions. It doesn’t have to be tricky, and can be as straightforward as matching their features in a table like the one below. You will also get a quick idea how each product functions. For example, on this page you can check Hiver’s overall score of 8.8 and compare it against Pipedrive’s score of 9.4; or Hiver’s user satisfaction level at 96% versus Pipedrive’s 100% satisfaction score.
The comparison can help you find out the strengths and weaknesses of each program, and choose which matches your requirements better. Aside from the main features, the software that is easy to understand and use is always the better option.
Users who want to save some time or could use a Help Desk Software recommendation from our experts might want to investigate these top choices for this year: Freshdesk, Salesforce Service Cloud, Zendesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
If you research different Customer Support Software products you shouldn’t just analyze their list of features and available pricing plans. Pay attention to the fact that the service must be matching your standards and team so the more flexible their offer the better. Learn which OSes are supported by Hiver and Pipedrive and be certain you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and countries are supported, because this might be a deal breaker for many companies.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
