What is better InMoment or LiaCX? We are here to streamline the process of contrasting Customer Experience Management Software products for you. For example, on this page you can look at the overall performance of InMoment (9.0) and compare it with the overall performance of LiaCX (8.6). You may also match their overall user satisfaction rating: InMoment (100%) vs. LiaCX (100%).
What’s more, lexamine their features thoroughly to determine which product can better tackle your company’s needs. Generally, any business app must let you to quickly see the big picture, all the while giving you easy access to the details.
Those of you who want to save some time or could use a Customer Experience Management Software advice from our experts may want to try out these top choices for the current year: Smartlook, Alchemer, Zendesk.
InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
No Customer Experience Management Software will be perfect enough to cover all the needs of a specific team. While key functionalities of InMoment and LiaCX are important you should also carefully explore the integrations supported by each product. Very often your team will already be making use of some other SaaS software in your company and it’s always better to go with services that integrate well with one another. With that approach you can guarantee an effortless exchange of data between your teams and services, which can significantly reduce time devoted to migrating between one software and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
