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Compare InMoment vs. Getfeedback

You can use our scoring system to give you a general idea which Customer Experience Management Software product is more suitable for your company. For overall product quality, InMoment attained 9.0 points, while Getfeedback earned 8.5 points. At the same time, for user satisfaction, InMoment scored 100%, while Getfeedback scored 100%. Information regarding their functions, tools, supported platforms, customer support, etc. are provided below to help you get a more correct comparison. Don’t forget to get only the features your company needs so as not to waste cash for features that are unnecessary. Our experts made sure to review all popular Customer Experience Management Software products that you can find on the market, but among them these three deserved our special attention: Yotpo, Contactually, Qualtrics CX.
Product

InMoment

VS

Getfeedback

VS

InMoment screenshot Getfeedback screenshot
Pricing Details

Score

Our Score

9.0 ?

Our Score

8.5 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Cost

Cost

by quote

$50

Price Scheme

Price Scheme

Quote-based Free | Monthly payment | Annual Subscription | Quote-based
Complete Review

Complete Review

General Description

General Description

InMoment is a software tool that offers advanced data gathering and analytics for businesses to optimize customer experience.
Getfeedback helps you create attractive and engaging online surveys and enables real-time analysis of the available data.
Useful Links
Contact Address

Contact Address

310 E 4500 South, Suite 450
Salt Lake City, UT 84107
USA
631 Howard St #500
San Francisco, CA 94105
USA
Prominent Clients

Prominent Clients

Nike, Comcast, Pizza Hut ESPN, Facebook, The North Face, Red Bull
Email Address

Email Address

support@inmoment.com sales@getfeedback.com
Available Support

Available Support

Phone Live Support
Training
Phone Live Support
Training
Pricing Details

Pricing Details

Learn more about InMoment pricing Learn more about Getfeedback pricing
Integrations

Integrations

  • Facebook
  • Twitter
  • Yelp
  • Google+
  • TripAdvisor
  • OpenTable
  • UrbanSpoon
  • FourSquare
  • Voxpopme
  • OneLogin
  • All popular CRM

Getfeedback integrates with the following business systems and applications:

  • Campaign Monitor
  • Salesforce Sales Cloud
  • Salesforce App Cloud
  • Desk.com
Available Features

Available Features

InMoment FEATURES

  • Video, Voice, Text & Active Listening
  • Full Web Feedback Integration
  • Fast Video Transcription
  • Role-based Reporting
  • Auto-route Reporting
  • Customizable Dashboards
  • Case Management
  • Text Analytics
  • Automated Real-time Alerts
  • Personalized Coaching Opportunities
  • Location-specific Recommendations

Getfeedback FEATURES

  • Responsiveness to multiple devices
  • Real-time data analytics and results
  • Multi-lingual surveys
  • Images and video support
  • Brand and personalization control
  • Compatibility with various distribution platforms
  • Supports all emailing systems.
  • Data export option
  • API availability
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Languages

Available Languages

English English
Phone No.

Phone No.

+1-800-530-4251 +1-844-803-9669
Available Plans

Available Plans

InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.

GetFeedback is available in four pricing plans. Users may start with a 14-day free trial with the app’s full capabilities, Salesforce integration, and up to 20 survey responses. Once the trial is over, here are the plans users can choose from to continue using the service:

GetFeedback Professional – $50/month

  • 1 User Account
  • 1,000 Responses/month
  • Advanced Logic
  • Advanced Reporting
  • Customizable Survey Templates
  • Email Support
  • Question & Answer Piping
  • Survey Email Delivery
  • Web-based Survey Builder

GetFeedback Advanced – $150/month

  • 1+ User Accounts
  • 1,500+ Responses/month
  • All GetFeedback Professional features
  • Custom Branding & Whitelabeling
  • Team Collaboration
  • Website Survey Widget

GetFeedback Corporate – custom pricing

  • All GetFeedback Advanced Features
  • API Access
  • Custom Team Size
  • Custom Response Volume
  • Custom Notifications
  • Dedicated Customer Success
  • Filtered Dashboards
  • Onboarding Service
  • Priority Email & Phone Support
  • Real-time Analytics
  • Survey Email Templates
  • Text Analytics

GetFeedback for Salesforce – custom pricing

  • All GetFeedback Corporate Features
  • Salesforce Integration
  • Salesforce Report Surveys
  • Salesforce Lead & Contact Forms
  • Salesforce Sandbox Support
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Product Comparisons

Product Comparisons

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, facts and opinions that we presented in this table were collated from official company websites, promotional resources available online, real-life experience from real clients as well as our personal everyday use of each service by a professional reviewer. We do our best to extensively examine each product, so we not only examine it on our own, but we also compare our results with opinions of other users from the SaaS community.