What is better Getfeedback or LiaCX? Specific businesses want different types of Customer Experience Management Software. To find out which service meets your requirements, consider reviewing various alternatives feature by feature along with their terms and costs. Similarly, you may get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: Getfeedback (8.5) vs. LiaCX (8.6) for general quality and usefulness; Getfeedback (100%) vs. LiaCX (100%) for user satisfaction rating. Check out their strong and low points and see which software is a better option for your company. A simple, practical tactic is to write the strengths and weaknesses of both applications next to each other and find out which solution comes on top.
We realize that not all businesses have the time to examine a large number of various solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Survey Tools category are: Alchemer, Qualtrics Research Core, Sogolytics.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
No Customer Experience Management Software will be perfect enough to cover all the needs of a specific team. Even though key features of Getfeedback and LiaCX should matter you should also carefully explore the integrations supported by a given software. In many cases your team will already be working with some other B2B software in your company and it’s much better to choose apps that integrate well with each other. That way you will be able to be certain of a reliable exchange of information between your teams and software used, which can significantly reduce time devoted to migrating between one product and the next.
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