What is better InMoment or Intercom? Buying the perfect Customer Experience Management Software for your business is essential to improving your company’s productivity. In our platform, it is simple to evaluate numerous solutions to see which one is the ideal software for your requirements. Here you can match InMoment vs. Intercom and check their overall scores (9.0 vs. 8.9, respectively) and user satisfaction rating (100% vs. 96%, respectively).
You can even analyze the details of rates, conditions, plans, functions, tools, and more, and find out which software offers more advantages for your business. In general, go for the business software that lets you to add/remove features and pricing to match your business growth or lack of it.
In case you you would like to quickly identify the optimal Customer Experience Management Software according to our review team we recommend you take a look at the following solutions: Zendesk, Alchemer, Smartlook.
InMoment’s various products and services offer quote-based enterprise pricing. You can contact the vendor to get a quote or try the free demo on their site. The InMoment Mobile app which has the same basic functionality as the online platform is free.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
It may not always be sufficient to just compare InMoment and Intercom with one another. Even though reliable functionalities, pricing and user reviews are all important and should be taken into account when making a final decision, you should also take a look at the recognition and awards claimed by every solution. In many cases a less dominant product may turn out to be a great choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which shows that regardless of limited market popularity it’s a significant contender to the software that rule the market.
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