What is better HappyFox Chat or Salesforce Live Agent? When looking for the ideal Customer Support Software for your organization our recommendation is that you review the characteristics, costs, and other critical data about the product and vendor. Here, you are able to see the parallels and distinctions between HappyFox Chat (overall score at 8.1 and user satisfaction at 100%) and Salesforce Live Agent (overall score at 9.1 and user satisfaction at 92%).
You may also check their unique details, like functions, plans, costs, terms, etc. What is more, analyze the terms carefully for information on hidden fees, such as, installation, separate support plan, upgrade fees, cloud storage fees, and others.
We are aware that not all businesses have enough time to test a large number of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
In the event you are still having second thoughts about which product will perform best in your case it may be a sensible idea to analyze each service’s social metrics. Such metrics are quite often a way to see how popular each product is and how large is its online presence.For example, if you analyze HappyFox Chat LinkedIn account you’ll see that they are followed by 316 people. In case of Salesforce Live Agent the volume of followers on their LinkedIn page is 1053586.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
