What is better Gigya or ScreenConnect? Getting the suitable Customer Support Software product is as simple as evaluating the good and weaker characteristics and terms offered by Gigya and ScreenConnect. Here it's also possible to match their all round scores: 7.5 for Gigya vs. 9.0 for ScreenConnect. Or you can look at their general user satisfaction rating, 97% for Gigya vs. 96% for ScreenConnect.
We suggest that you spend some time to review their differences and determine which one is the better option for your company. Moreover. keep in mind to take into account your company’s or industry’s special situation, for example, a multilingual app for a global team or a mobile version to help you work away from your office.
Our experts made sure to review all popular products offered out there, but among all the ones we reviewed these three caught our special attention: .
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you continue having doubts about which service will be best for your company it might be a good idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular every software is and how extensive is its online presence. For instance, in case of Facebook Gigya has 71717 likes on their official profile while ScreenConnect profile is liked by 24487 people.
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