What is better Gigya or Zendesk? You can use our scoring system to help you get a general idea which Customer Support Software product is better for your business. For overall product quality, Gigya earned 7.5 points, while Zendesk earned 9.7 points. Meanwhile, for user satisfaction, Gigya scored 97%, while Zendesk scored 98%.
Information regarding their features, tools, supported platforms, customer service, etc. are available below to give you a more precise comparison. Remember to choose only the functions your company needs so as not to waste cash for tools that you won’t be using.
At the moment, the top products in our category are: .
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Gigya and Zendesk were tested by a panel of reliable SaaS experts who conducted a detailed analysis of all core aspects of each product. Their final rating was calculated using our unique SmartScore model that gives an individual partial score to each element including: main functionalities, client support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we are aware that useful features are not the only thing important to a company so we make sure we pay attention to all aspects of a service before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
