What is better Gigya or Vivantio? Buying the best Customer Support Software product is all about evaluating different solutions and figuring out the top application for your specific needs. Our exclusive process gives you a fast look at the general rating of Gigya and Vivantio. For total quality and performance, Gigya scored 7.5, while Vivantio scored 8.4. On the other hand, for user satisfaction, Gigya earned 97%, while Vivantio earned 93%.
Below you can also look at their features, terms, plans, etc. to determine what program will be more appropriate for your situation. One critical feature to evaluate is whether the app allows you to toggle on/off restrictions on different types of users to limit the exposure of any confidential corporate data.
In case you you have to quickly decide on the optimal according to our experts we recommend you check out one of these products: .
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be enough to just compare Gigya and Vivantio with each other. While useful tools, pricing and customer experience are all important and should be taken into account when making a final decision, you should also pay attention to the recognition and awards merited by every service. In many cases a less known app may turn out to be an excellent choice that was a winner of many industry awards such as our Exceptional Customer Support Award which reveals that in spite of lesser market presence it’s a significant rival to the services that dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
