What is better getReply or Freshchat? When comparing getReply and Freshchat, you can easily see which Customer Support Software product is the more effective alternative. This guarantees that your organization can select the most productive and useful application. You can check the specifics, such as available tools, pricing, plans offered by each vendor, offer terms, and more
We also let you evaluate their general scores to know which one looks to be better. getReply has 6.0 points for overall quality and 100% rating for user satisfaction; while Freshchat has 9.2 points for overall quality and 96% for user satisfaction. You can also assess which software company is more dependable by sending an email request to both vendors and see which vendor replies sooner.
We did our best to prepare reviews of all popular Live Chat Software products available on the market, but among them these three caught our special attention: Zendesk, Vision Helpdesk, Pipedrive.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
When you compare various Customer Support Software services you shouldn’t simply explore their list of features and available pricing plans. Keep in mind the solution must be meeting your needs and business so the more flexible their offer the better. Learn which platforms are supported by getReply and Freshchat and ensure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, because this could be a critical factor for many companies.
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