What is better getReply or NinjaOne (Formerly NinjaRMM)? Finding the best Customer Support Software for your business is key to growing your company’s efficiency. In our platform, you can easily assess a wide range of solutions to see which one is the right software for your requirements. Here you can match getReply vs. NinjaOne (Formerly NinjaRMM) and check out their overall scores (6.0 vs. 8.6, respectively) and user satisfaction rating (100% vs. 93%, respectively).
You can also analyze the specifics of costs, terms and conditions, plans, features, tools, and more, and find out which software offers more benefits for your business. In practice, select the software that allows you to add/remove features and pricing to address your business growth or lack of it.
In case you you would like to quickly decide on the top Live Chat Software according to our experts we suggest you try out the following products: Zendesk, Pipedrive, Vision Helpdesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Almost as crucial as useful features and customer support responsiveness are pricing packages provided by getReply and NinjaOne (Formerly NinjaRMM). Although price should not be the only factor it’s without a doubt a key thing to consider. You should try to find a flexible pricing package that can be matched with your company size and painlessly scaled up when your company grows. Make sure you don’t select packages that include advanced functionalities that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can often benefit from discounts. You should also check out a free trial or demo of every product to spend at least some time using it. It’s a useful experience that doesn’t require you to pay any money and provides you with a solid overview of what it feels like to work with getReply and NinjaOne (Formerly NinjaRMM).
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