What is better getReply or NinjaOne (Formerly NinjaRMM)? Buying the ideal Customer Support Software for your business is vital to boosting your company’s efficiency. In our platform, it's easy to review different solutions to see which one is the proper software for your needs. Here you can match getReply vs. NinjaOne (Formerly NinjaRMM) and examine their overall scores (6.0 vs. 8.6, respectively) and user satisfaction rating (100% vs. 93%, respectively).
You can even look at the details of costs, terms, plans, features, tools, and more, and find out which software offers more advantages for your business. As a rule of thumb, choose the software which helps you to change the features and subscription plan to complement your sales growth or lack of it.
In case you you would like to quickly decide on the top Live Chat Software according to our experts we suggest you try out the following products: Zendesk, Pipedrive, Vision Helpdesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Almost as important as features and client support level are pricing packages offered by getReply and NinjaOne (Formerly NinjaRMM). Even though pricing should not be the only aspect it’s without a doubt a significant thing to consider. You should count on a flexible pricing package that can be adjusted to your business size and painlessly scaled up when your team expands. Make sure you don’t choose pricing plans that have extra functionalities that you won’t find a use for and always try to contact with the vendor directly because big companies can frequently count on more affordable prices. You should also give a chance to a free trial or demo of each product to spend at least some time using it. It’s a valuable experience that doesn’t require you to invest any money and provides you with a practical overview of what it’s like to work with getReply and NinjaOne (Formerly NinjaRMM).
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
