Uservoice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Analytics
- Automatic ticket distribution
- Automation (time and event based rules)
- Departments, tags, and filters
- Easy-to-use interface
- Gamification
- Help center
- Hybrid tickets
- Intelligent spam filter
- Knowledge base
- Live chat
- Mobile ready
- Multichannel support (voice, email, live chat, Facebook, and Twitter)
- Multilingual
- Service-level Agreement (SLA)
- Ticketing system
- Twilio voice integration
- Unlimited agents
Pricing Info
Pricing Info
The pricing for getReply is 3¢ per reply to customer’s question. The service is free for up to 100 replies/month.
Features offered include:
- Unlimited agents
- Unlimited features
- Unlimited contacts
- You can cancel at any time
- 24/7 support (email, live chat)
Integrations
Integrations
getReply integrates with the following business apps:
- 3DCart
- Artinic
- Adobe Business Catalyst
- AWeber
- CS-Cart
- Drupal
- Expression Engine
- GetResponse
- Highrise
- Joomla
- Weebly
- MailChimp
- Magento Go
- Nicereply
- Opencart
- PrestaShop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
getReply is a multi-channel, web-based customer service software which helps you offer customer support through multiple channels.
Company Email
support@getreply.com
Company's Address
616 Corporate Way
STE2 4000
Valley Cottage, NY 10989
USA
getReply Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Feedback Analytics
- In-depth & Actionable Customer Feedback
- Embedded directly in your web or mobile app
- Custom Design
- Single Sign On
- Feedback Forums
- Instant Answers
- Embeddable widgets
- Customer Satisfaction Analytics
- iOS & Android SDKs
- User Analytics
- Domain Aliasing
- SSL Encryption
- Several types of moderation
Pricing Info
There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.
Integrations
- Marketo
- Yammer
- SalesForce
- Zapier
- Sugar CRM
- Sent.ly
- Crittercism
- Wordpress
- Microsoft Dynamics CRM
- Zopim
- Flowdock
- Snap Engage
- Campfire
- Hively
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PiCollage, Bing Ads, Full Contact
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.
Company Email
Contact No.
Company's Address
121 2nd St, Fl 4, San Francisco, CA 94105
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Both getReply and Uservoice were reviewed by a team of independent SaaS experts who conducted a thorough study of all core aspects of every app. Their total rating was prepared with unique SmartScore algorithm which gives an individual partial score to each factor like: main functionalities, customer support, mobile device support, security, client satisfaction and market presence. We know useful features are not the only factor essential to a business so we make an effort to pay attention to all aspects of a solution prior to coming up with its final rating.
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