What is better getReply or Zendesk? If you’re having a tough time choosing the right Customer Support Software product for your circumstances, we suggest that you do a comparison of the available software and see which service offers more advantages. For example, here you can examine getReply (overall score: 6.0; user rating: 100%) vs. Zendesk (overall score: 9.7; user rating: 98%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current situation. Having a clear table to match their features will significantly improve the chances of getting the best product for your company. Pay attention to other aspects of the software like if it’s easy to use, adaptability, scalability, and pricing terms.
Users who are pressed for time or could use a Live Chat Software recommendation from our team may want to try out these top choices for the current year: Vision Helpdesk, Zendesk, Pipedrive.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you continue having doubts about which app will be best in your case it may be a good idea to check out each service’s social metrics. Such metrics are usually a way to see how popular each solution is and how wide is its online presence.For example, if you check getReply LinkedIn account you’ll find out that they are followed by 0 people. In case of Zendesk the number of followers on their LinkedIn page is 59490.
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