What is better Uservoice or NinjaOne (Formerly NinjaRMM)? Getting the perfect Customer Support Software for your company is vital to increasing your company’s productivity. In our platform, you can easily assess different solutions to see which one is the most suitable software for your needs. Here you can match Uservoice vs. NinjaOne (Formerly NinjaRMM) and check their overall scores (8.1 vs. 8.6, respectively) and user satisfaction rating (N/A% vs. 93%, respectively).
It's also possible to look at the details of prices, conditions, plans, features, tools, and more, and decide which software offers more advantages for your business. In general, select the software that lets you to scale the features and pricing to complement your business growth or lack of it.
People who want to save some time or want a Product Lifecycle Management Software - PLM recommendation from our team might want to examine these top choices for this year: monday.com, SAP PLM, Wrike.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Both Uservoice and NinjaOne (Formerly NinjaRMM) were evaluated by a panel of independent SaaS experts who conducted a detailed analysis of all key aspects of each software. Their ultimate score was prepared using our unique SmartScore algorithm which gives an individual partial score to every factor including: main functionalities, client support, mobile device support, security, user satisfaction as well as market presence. We know useful features are not the only thing essential to a business so we make sure we pay attention to all sides of a solution prior to giving it a final score.
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