Smartsheet
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- Calendar View
- Card View
- Gantt View
- Attach Files
- Portals
- Reminders
- Mobile App
- Forms
- Update Requests
- Alerts and Automated Actions
- Sharing
- Activity Log
- Filters
- Cell Linking
- Resource Manaagement
- Reports
- Filters
- Export, Email and Print
- Admin Tools
- API
- Custom Branding
- Formulas
Pricing Info
Smartsheet offers 3 pricing packages:
Pro Plan – $7/user/month (billed annually)
- Minimum of 3 users and maximum of 25 years
- Unlimited Sheets
- Unlimited Reports
- Unlimited Dashboards
- Unlimited Integrations
- Forms
- 250 automation/month
- Sharing
Business Plan – $25/user/month (billed annually)
- Email + phone support
- Unlimited free collaborators
- Sheets – 100/user
- Unlimited reports and dashboards
- Mobile included
Enterprise Plan – customized (contact the vendor for a quote)
- Email + phone support
- Unlimited free collaborators
- Unlimited sheets
- Unlimited reports and dashboards
- Mobile included
Integrations
Smartsheet integrates with the following business systems and applications:
- Smartsheet for Android
- Dropbox
- App Guru
- AppSheet
- Azuqua
- Backup Tool
- Bitium
- Box
- Quip
- Centrify
- Data Tracker
- DocuSign
- Easy Insight
- Egnyte
- Evernote
- Git Hook
- Gmail
- Google Apps
- Google Calendar
- Google Chrome App
- Smartsheet Merge for Google Docs
- Google Drive
- Smartsheet Sync for Google Forms
- Google Hangouts
- Harvest
- iCal Calendar Sync
- Smartsheet for iPhone and iPad
- Klipfolio, Smartsheet Live Data Connector
- MailChimp
- Maps
- Marketo
- Medium
- Microsoft Azure AD
- Microsoft Excel
- Microsoft OneDrive
- Microsoft Outlook
- Microsoft Power BI
- Skype for Business
- Office Timeline
- Okta
- OneLogin
- ServiceNow
- PingOne
- Qlik
- Salesforce
- Tableau
- Tibco Spotfire
- Tools4ever
- VMware Horizon
- Zapier
- 123ContactForm
- Calendar Application
- Status View Application
- Slemma
- CData Drivers
- Smartsheet for Jira
- Meisterplan
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Behr Pro, Quirky, Colliers International, South Water Signs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An award-winning enterprise SaaS collaboration solution for organizations of all sizes. The platform combines the familiarity and ease of use of spreadsheets with features such as visual timeline management, file sharing, discussion threads, and automated workflows.
Company Email
Contact No.
Company's Address
10500 NE 8th St, Suite 1300
Bellevue, WA 98004-4357
USA
Smartsheet Comparisons
Popular Smartsheet Alternatives
You shouldn’t expect only a broad set of functionalities and adjustable pricing from a well-known Collaboration Software. Almost as important as core features is a top-notch customer support. You want to guarantee that if you have any questions about Freshchat or Smartsheet, or you face some problems, or maybe you’ll need to request a specific change or feature useful to your team you can count on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. What is more, it’s a big plus if you are able to enjoy personal training or at least an FAQ you can use.
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